CUSTOMER SUPPORT
We
attribute our success to not only building fine quality pools, but also
providing an exceptional level of customer service.
In keeping with our belief that customers are the heartbeat of our Company, Pete Alewine Pool Co., Inc. offers a two year, “bumper to bumper” warranty in addition to the manufacturer’s warranty.
Additionally, we offer a 30 year warranty on the walls of Vinyl Lined pools and a 30 year warranty on the wall and shell of Gunite pools. This warranty covers both labor and material.
Manufacturer's Warranty
- Wall & Shell - 30 years material and labor
- Liner (vinyl pools) - 10 years prorated covering seam separation
- Marcite (gunite pools) - 10 years prorated
- Assemblies or utilities (such as pump and motor) 1 - 3 years
- Pool Filter - 10 year limited
- Pool Cleaner - 1 year limited
Pool Care
Since so many websites exist that provide useful information on swimming pool care, we provide links to those websites rather than reiterate that information here.
- Frequently Asked Questions - we provide answers to common pool questions
- HTH Pool Care - link to the pool care section of the HTH website
- We also offer FREE chemical analysis at our store location
Equipment Manuals
Should you misplace your manual or would like to learn more about its care or operation, you may visit the manufacturer’s website.
| Pentair Pool Cleaner | Pumps & Filters |
| Underwater Light | Automatic Chlorinator |
| Heaters |